Manage your plan and sending allowance
Understand billing, shared limits, and retained files.
Choose a plan
Every plan includes shared email, contacts, simple ticketing, and a sales pipeline. Paid plans add sales-material uploads, auto replies, and more capacity. Compare current prices and limits.
Open your workspace’s billing controls to use the Stripe billing portal. Review the amount and timing before confirming a change. Upgrades are charged with proration, downgrades are scheduled for renewal, and cancellation takes effect at the end of your billing period.
Understand recipient allowances
Free includes 20 outgoing recipients per UTC day. Each distinct To, Cc, or Bcc address counts once per message. Your team shares the allowance, and automatic replies use it too.
Paid plans have monthly recipient allowances and rolling minute/hour rate limits. Messages above a rate limit wait in the queue; split recipient groups that exceed the minute cap. Resend’s limits also apply.
Keep your existing work
A switch to Free retains existing opportunities, sales materials, and stored attachments, with access controlled by team permissions. Free limits apply to new activity. Saved auto replies pause, while existing retired-address routing continues.