Give each teammate the right mailbox access
Use roles, groups, and mailbox permissions to support clear team responsibilities.
Match access to the work
Decide who reviews new messages, who handles requests, who can reply from each address, and who manages workspace settings. Different teammates can hold these responsibilities.
Read permission gives visibility into a mailbox. Send permission lets the teammate reply from that address. Organization roles control broader administration.
Use groups for shared responsibilities
A Support or Finance group can help organize members who work with the same addresses. Assign mailbox access for the group and review any individual exceptions.
Keep access to personal employee inboxes separate from shared team responsibilities. NuvoMail checks permissions on the server as well as in the interface.
Invite teammates through business email
Configure business email first and select the invitation sender in Email Domains. An owner or authorized administrator can then invite teammates from Members.
Invitations use the organization’s Resend account and include an Invitation powered by NuvoMail footer on every plan.
Review access as your team changes
When responsibilities change, review mailbox permissions and group membership. Reassign open requests and sales opportunities to the teammate handling the next step.
When an employee leaves, remove them from Members to end workspace access. On a paid plan, retire their address and route future mail to a shared inbox. Retiring an address and removing a member are separate actions.
For step-by-step instructions, explore the Help guides. For current allowances, compare plans.